A message from Managing Director Adrian Bryant to all our valued clients and professional colleagues.
During these unprecedented times, we seek to assure you that our legal services will continue to be delivered albeit with a few minor changes to ensure the safe wellbeing of everybody concerned. At Charles Strachan, our processes and technology systems are sophisticated so as to ensure it is business as usual.
In keeping with the government’s advice and guidance, we shall be limiting physical contact as much as possible and in the first instance, where possible, we shall be communicating by telephone and electronic mail. In circumstances where face to face contact is necessary, we seek to assure you that our staff are following the NHS’ recommended hygiene guidelines therefore have been discouraged from shaking hands. These guidelines can be read here https://www.nhs.uk/conditions/coronavirus-covid-19/ If you believe you are experiencing any symptoms of coronavirus, then please notify us of this so we can advise you in relation to the progression of your case.
All three of our offices in Birmingham, Redditch and Solihull remain open. Our telephone number 0121 704 3311 is operational both during normal business hours and as well as to assist our clients in emergencies out of hours. Our email address firstname.lastname@example.org continues to be monitored as usual.